KUZANG GLOBAL Proficiency in Customer Service Excellence Accredited by the American Council for Training and Development (ACTD) Certificate Holder Details Name: David E. Monday-Ekpe Certificate ID: PICSE – 004 Status: Verified Date of Completion: August 1st Issued By: Kuzang Global Academy Certificate Validity: Lifetime 🧭 COURSE MODULES & OUTLINE DAY 1: THE FOUNDATION OF WORLD-CLASS […]
KUZANG GLOBAL Proficiency in Customer Service Excellence Accredited by the American Council for Training and Development (ACTD) Certificate Holder Details Name: Elobisi Susan Ebere Certificate ID: PICSE – 003 Status: Verified Date of Completion: August 1st Issued By: Kuzang Global Academy Certificate Validity: Lifetime 🧭 COURSE MODULES & OUTLINE DAY 1: THE FOUNDATION OF WORLD-CLASS
KUZANG GLOBAL Proficiency in Customer Service Excellence Accredited by the American Council for Training and Development (ACTD) Certificate Holder Details Name: Chukwueke Adaugo Barbara Certificate ID: PICSE – 002 Status: Verified Date of Completion: August 1st Issued By: Kuzang Global Academy Certificate Validity: Lifetime 🧭 COURSE MODULES & OUTLINE DAY 1: THE FOUNDATION OF WORLD-CLASS
KUZANG GLOBAL Proficiency in Customer Service Excellence Accredited by the American Council for Training and Development (ACTD) Certificate Holder Details Name: Toluwanimi Glory Kolapo Certificate ID: PICSE – 001 Status: Verified Date of Completion: August 1st Issued By: Kuzang Global Academy Certificate Validity: Lifetime 🧭 COURSE MODULES & OUTLINE DAY 1: THE FOUNDATION OF WORLD-CLASS
1. What is Customer Service Excellence? “Excellence is doing ordinary things extraordinarily well.” – John W. Gardner Customer Service Excellence is the gold standard of guest and client care. It’s not simply about being nice or helpful—it’s a strategic, intentional approach to consistently delivering value, satisfaction, and memorable service at every touch point. It goes
KUZANG GLOBAL Proficiency in Hospitality Management Accredited by the American Council for Training and Development (ACTD) Certificate Holder Details Name: WILLIAMS VICTORIA UGOCHUKWU Certificate ID: PIHM – 132 Status: Verified Date of Completion: July 7th Issued By: Kuzang Global Academy Certificate Validity: Lifetime 📚 Course Overview This professional development program equipped the learner with essential
KUZANG GLOBAL Proficiency in Hospitality Management Accredited by the American Council for Training and Development (ACTD) Certificate Holder Details Name: MICHEAL OLAWALE ADEKUNLE Certificate ID: PIHM – 131 Status: Verified Date of Completion: July 7th Issued By: Kuzang Global Academy Certificate Validity: Lifetime 📚 Course Overview This professional development program equipped the learner with essential
KUZANG GLOBAL Proficiency in Hospitality Management Accredited by the American Council for Training and Development (ACTD) Certificate Holder Details Name: ESTHER TITILAYO ADENIYI Certificate ID: PIHM – 130 Status: Verified Date of Completion: July 7th Issued By: Kuzang Global Academy Certificate Validity: Lifetime 📚 Course Overview This professional development program equipped the learner with essential
KUZANG GLOBAL Proficiency in Hospitality Management Accredited by the American Council for Training and Development (ACTD) Certificate Holder Details Name: DANJUMA ELIZABETH ATIBINDU Certificate ID: PIHM – 129 Status: Verified Date of Completion: July 7th Issued By: Kuzang Global Academy Certificate Validity: Lifetime 📚 Course Overview This professional development program equipped the learner with essential
KUZANG GLOBAL Proficiency in Hospitality Management Accredited by the American Council for Training and Development (ACTD) Certificate Holder Details Name: MARIAMA SIRE DABO Certificate ID: PIHM – 128 Status: Verified Date of Completion: July 7th Issued By: Kuzang Global Academy Certificate Validity: Lifetime 📚 Course Overview This professional development program equipped the learner with essential
