KUZANG GLOBAL
Proficiency in Advanced Human Resource Management and People Development
Accredited by the American Council for Training and Development (ACTD)
Certificate Holder Details
Name: Juliet Wilson
Certificate ID: AHRM - 101
Status: Verified
Date of Completion: September 29th 2025
Issued By: Kuzang Global Academy
Certificate Validity: Lifetime
🧠COURSE MODULES & OUTLINE
Day 1 – Advanced HR Foundations & Global Perspectives
- Evolution of HRM: From operational support to strategic partner
- Core pillars of advanced HRM: recruitment, development, retention, compliance
- HR as a driver of organizational culture and business success
- Global HR trends: diversity, inclusion, digital HR, and remote work
- Case Study: HR practices in leading global hospitality brands
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Day 2 – Workforce Planning, Recruitment & Talent Acquisition
- Advanced workforce planning: forecasting and aligning with business goals
- Talent acquisition strategies for different industries
- Employer branding and attracting top performers
- Cross-cultural and inclusive recruitment approaches
- Practical Exercise: Drafting a modern recruitment strategy for a hospitality company
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Day 3 – Employee Development, Performance & Engagement
- Training needs analysis (TNA) and learning strategies
- Career development, succession planning, and mentoring programs
- Advanced performance management systems (KPIs, balanced scorecard, 360° reviews)
- Employee engagement & retention strategies in competitive industries
- Mini Case Study: Employee engagement challenges in service-based companies
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Day 4 – HR Leadership, Compliance & Future of Work
- Executive HR leadership: building credibility and influence at C-suite level
- Labor laws, ethics, and compliance (local + global perspectives)
- HR analytics: data-driven decision-making for executives
- Technology in HR: HRIS, automation, and AI
- The future of work: remote work, gig economy, cross-industry skills
- Capstone Assignment: Designing a People Development Framework for any chosen industry
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Day 5 – Live Interactive Session (Microsoft Teams)
- Group presentations on the Capstone Assignment
- Executive-style HR simulations (conflict resolution, talent planning, retention strategies)
- Q&A and case-based problem solving with facilitator
- Networking session: connecting participants across industries
- Wrap-up and guidance on career progression in HR
🧾 Certificate Authentication
This certificate confirms that the individual listed has successfully completed all required modules of the Proficiency in Customer Service Excellence course.
🔒 Verified by: Kuzang Global Academy
📧 Inquiries: certificates@kuzangglobal.com
This page is auto-generated for verification purposes. For official validation or printed copies, please contact the academy directly.